Privacy policy
The Pathfinder is committed to keeping your personal data safe and secure and handling it in accordance with legal obligations.
The Pathfinder is created and edited using WordPress, and hosted by IONOS.co.uk
WordPress is a website builder. IONOS.co.uk is a web hosting website.
This Privacy Policy explains in detail why personal data is collected, who it is shared with and your legal rights in relation to that data.
What is personal data?
Personal data means any information or pieces of information that could identify you (for example, your name or email address).
What type of information is collected?
The Pathfinder collects information if you:
· Contact via the ‘contact’ or chat facility or Subscribe on thepathfindertherapies.com
· Book an Initial Consultation or Therapy Session(s)
The following personal information is collected:
Contact Name & Email Address.
If you request services (for example, Zoom Consultation or Therapy) then The Pathfinder collects more detailed personal information:
Name, email address, phone number, home address, date of birth, family history, occupation, symptoms, medication, diagnoses and goals for therapy.
The Pathfinder is also part of research program Clinical Outcomes Research Program (CORP).
Why The Pathfinder collects personal information
1. Clients who access services (for example Zoom Consultation or Therapy)
· The Pathfinder collects detailed information about you and your individual presentation, in order to tailor your treatment appropriately.
2. Individuals who send a message via the ‘contact’ page or Subscribe.
· The Pathfinder collects your name and email address to send relevant information about Wellbeing, Hypnotherapy and marketing emails.
· The Pathfinder does not sell or share your data with other organisations or businesses.
· You are able to request your data is removed by emailing lauren@thepathfindertherapies.com.
· The Pathfinder may take notes during the session in order to keep a record of discussion and the areas that were covered. These include, what has been good since we last saw each other, scaling, goals and the intervention plan.
· A full report is able to be requested at the end of your treatment plan, detailing session content and any whiteboard drawings.
Who has access to your information?
The Pathfinder does not sell or share your information with other organisations or businesses.
During supervision, to ensure best practice is adhered to by The Pathfinder, your case may be discussed: this will be kept anonymised and confidential.
The Pathfinder’s website is created using wordpress.org. When someone visits, The Pathfinder use a third-party service, Burst Statistics, to collect standard information about visitor behaviour patterns. This is to find out information and tailor the service, such as the number of visitors to the different parts of the site.
SSL encryption
This website uses SSL encryption to enhance security and to protect confidential content, for example, the inquiries you send via this website. To show that a website has an encrypted connection, the address line bar will show https:// rather than http://. You will also see a lock on the address bar.
Safeguarding and Child protection
The Pathfinder may disclose your personal information if required by law, or if there is a safeguarding or child protection concern. This would involve contacting either primary or emergency services and passing on your personal information.
Storage: Information about child protection concerns will be kept in a separate child protection file for each child.
Timescales: records relating to child protection should be kept for 7 years after the last contact with the child and their family.
Destruction of data: After 7 years, confidential records will be destroyed or shredded in the presence of a member of the organisation or a firm specialising in the destruction of confidential material. At the same time any electronic versions of the record will be destroyed.
Cookies
thepathfindertherapies.com website is created using wordpress.org
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
Cookies allow you to navigate between pages efficiently and improve your experience.
It is possible to delete cookies and disable them from being stored in your browser. This can be done in your browser’s settings or preferences.
Protecting your data
The Pathfinder uses reasonable measures to protect your personal data against abuse and loss. Data is stored on a secure computer with ‘full protection internet security’ which protects: computer, web and email, and full protection from hackers and privacy.
While The Pathfinder takes precautions to protect your personal information, it cannot guarantee the absolute security of your data submitted through the website, or information that you email.
Rights
Upon request, The Pathfinder will provide you with information as to what personal data is store about you. If your personal data is incorrect, please advise and this can be amended. You may also request that I delete your personal data at any time. If you would like me to amend or delete your personal data, please contact lauren@thepathfindertherapies.com
You have a right to complain to the ICO if you think there is a problem with the way The Pathfinder is handling your data.
The GDPR includes the following rights for individuals:
the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and the right not to be subject to automated decision-making including profiling.
If you have questions about this Privacy Policy, you can get in touch via:
